Refund policy
Last updated: September 2026
This Refund Policy applies to purchases made on luxurabeautycare.com, operated by Luxura Wholesale LLC.
All sales are final
We do not accept returns. Products cannot be returned after purchase, including unopened and unused items. We also do not offer exchanges.
Please review product details carefully before placing your order. If you have any questions about a product before you buy, contact us at info@luxurabeautycare.com.
Damaged, defective, or incorrect items
Please inspect your order upon delivery. Contact us immediately at info@luxurabeautycare.com if:
- Your item arrives damaged
- Your item is defective
- You received the wrong item
Please include your order number and, if possible, photos of the item and packaging. We will review the issue and contact you about the resolution.
Refunds
If a refund is approved as part of resolving an order issue, it will be issued to your original payment method. Refunds typically process within 10 business days; your bank or card provider may require additional time.
Contact
Luxura Wholesale LLC
635 Madison Avenue, Suite 1103, New York, NY 10022
📧 info@luxurabeautycare.com · 📞 +1 (646) 370-5026